Questionnaire

The following questions helps you understand how valuable our services can be for your organization.
The questions are divided to three categories addressing three different stakeholders:

Customer satisfaction (Stakeholder: product owner)
  • Do you know if your customers are satisfied with the response time of the service you are offering?
  • Do you know how many customers cancel your services as a result of poor performance?
  • Do you have an estimate of much money your organization looses as result of performance problems?

Design time (Stakeholders: system architect / R&D manager)
  • Do you plan to conduct a POC to test feasibility of chosen architecture ?
  • Do you have a capacity document for your product?
  • Do you have a sizing document for your product?
  • Do  you have functional and effective performance lab?

Production (Stakeholder: IT manager)
  • How many servers do you need to maintain required QoS?
  • Do you know what the current application bottlenecks that prohibit you from reducing number of servers are?
  • What will be the effect on TCO if you reduce the number of servers?
  • Are you happy with the amount of time it takes for your application to start?